ODS v2.2.1 DAL Designer

Support Centre

Help and Support

How to get help

If you need help or have a question, simply click the most appropriate link below and fill out the form. We endeavour to respond to all queries within 24 hours.

Frequently Asked Questions and Known Issues

We maintain a list of frequently asked questions and answers. You might find that your query has already been answered in the FAQ. We also maintain a known issues page which lists issues with the current release and workarounds.

Suggest a feature

Use this form to suggest new features or ways to improve existing features either in ODS or the website. We genuinely appreciate constructive feedback.

Report a bug

Use this form to report possible bugs or problems with either ODS or this website. Please use this form to report anything from crashes to spelling mistakes, inaccuracies in the documentation, aesthetic issues and website problems.

Pre-sale query

Use this form for all general enquires, questions about the product, support for unlicensed evaluation ODS installations or if you just need to contact us.

Sales/Billing query

Use this form for all queries relating to payment and our payment provider.

Post-sale query

Use this form for all support requests relating to a licensed copy of ODS.